bs111's Privacy Policy
Your personal information is completely safe with us. Here we explain in detail how bs111 collects, uses, and protects your data.
bs111 treats the privacy of its users as the highest priority. The purpose of this privacy policy is to clearly inform you what types of information we collect, why we collect it, and how we keep it protected. By registering on the bs111 platform or using any of our services, you are considered to have read and accepted this policy.
This policy may change from time to time. In the case of important changes, we will notify you via your registered email or through platform notifications. The latest version will always be available on this page.
What Information We Collect
bs111 collects two types of information from its users — information provided directly and information collected automatically.
A. Personally Identifiable Information
Information you voluntarily provide for registration and account management:
- Full name and date of birth (for age verification — minimum 21 years)
- Email address and mobile number
- Residential address and nationality
- National ID or passport number (at the time of identity verification)
- Financial transaction details (bKash, Nagad, Rocket, Upay account numbers)
- Preferred language and communication method
B. Automatically Collected Information
When you use the bs111 website or app, the following information is collected automatically:
- IP address and device information (model, operating system, browser)
- Login and logout times and session duration
- Game play history and betting records
- Data collected through cookies and similar tracking technologies
- Referral source and navigation patterns
About Cookies
The bs111 website uses cookies to improve your browsing experience and to store session information. You can disable cookies from your browser settings, but this may limit some services.
Mobile Device Information
When you use services through the mobile app, we may collect your device ID, push notification token, and location information (only with your consent).
How Your Information Is Used
bs111 does not sell your information to any third party. Your information is used for the specific purposes below:
1. Account and Identity Verification
Personal information is used to complete your account registration, manage the identity verification (KYC) process, and confirm age verification.
2. Managing Financial Transactions
Payment information is used to complete deposit and withdrawal processes, maintain transaction history, and prevent fraud. Transactions made through bKash, Nagad, Rocket, and Upay are processed securely.
3. Providing Customer Service
Your account and transaction information is used to resolve your issues quickly through 24/7 live chat support. Storing your issue history allows us to provide better service.
4. Security and Fraud Prevention
Your transaction and login information is monitored to prevent unauthorized access, money laundering, and other fraudulent activities.
5. Promotional Communications
With your consent, you will be notified about new bonus offers, tournaments, and special promotions via email or app notifications. You can request to stop these communications at any time.
6. Ensuring Responsible Gaming
This information is used to analyze your gaming activity, identify problematic gaming patterns, and provide timely assistance.
Information Sharing with Third Parties
bs111 never sells, rents, or unnecessarily shares your personal information with third parties. Information is shared only in the limited circumstances below:
- Payment Processing Partners: Information necessary to complete deposits and withdrawals through bKash, Nagad, Rocket, and Upay is shared. These organizations follow their own privacy policies.
- Technology Service Providers: Limited data access is provided to trusted technology partners for website hosting, data storage, and cybersecurity, but only under contract and with strict confidentiality obligations.
- Game Software Providers: Limited session information necessary for game operation is shared with game providers.
- Legal Obligations: Information may be provided in compliance with the law upon a court order or a lawful request from a government authority.
- Fraud Prevention: Relevant information may be shared with the appropriate authorities in investigations related to fraud or money laundering.
How Your Information Is Protected
bs111 uses industry-standard technologies and practices to keep your personal and financial information secure.
SSL Encryption
All information transmitted between your browser and our servers is sent through 256-bit SSL encryption.
Firewall Protection
Unauthorized access is prevented using advanced firewalls and intrusion detection systems.
Secure Data Storage
Your information is stored in encrypted databases and regular backups are taken.
Regular Security Reviews
Regular system audits and vulnerability testing are conducted by security experts.
However, it is not possible to guarantee complete security for data transmission over the internet. We take every precaution, but keeping your password confidential and not logging in from unfamiliar devices is also your responsibility.
Your Information Rights
As a user of bs111, you have the following rights over your personal information:
Right to Access
You have the right to find out what information we have stored about you and to request a copy.
Right to Rectification
If there is any error in your stored information, you can request a correction. Many details can be updated directly in account settings.
Right to Erasure
In certain circumstances you can request that your personal information be deleted, however some information is required to be retained for legal and regulatory reasons.
Right to Object to Processing
You can object to the use of your information for marketing purposes and request that promotional communications be stopped.
Right to Data Portability
You have the right to request your personal information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances you can request that the processing of your information be temporarily restricted.
To exercise the above rights, please contact our support team. We will try to respond to your request within 30 days of registration.
Data Retention Period
bs111 does not retain your information indefinitely. Specific retention policies apply to each type of information:
Account Information
Account information will be retained for as long as your account remains active. Even after an account is closed, some information may be retained for a specific period for legal, regulatory, and dispute resolution purposes.
Financial Transaction Records
Financial transaction records are retained for an extended period in accordance with legal obligations. These records are necessary for fraud investigations and dispute resolution.
Gaming Records
Your game play history is retained for the period necessary for responsible gaming monitoring and customer service.
Marketing Communication Data
If you opt out of marketing communications, we will retain your opt-out record to ensure no further contact is made in the future.
Protection of Minors' Information
bs111's services are for individuals aged 21 or older only. We do not knowingly collect information from any minor or permit them to open an account.
Date of birth is verified at registration and additional identity documents may be requested in suspicious cases. If we learn that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
Cookies and Tracking Technologies
bs111 uses various types of cookies to improve your browsing experience and ensure platform functionality.
Essential Cookies
These cookies are necessary for the core functionality of the website. They are used to maintain login sessions, store security tokens, and remember language preferences. Without these cookies, the website will not function properly.
Functionality Cookies
These cookies are used to remember your preferences and settings so your experience remains personalized after each login.
Analytics Cookies
These cookies are used to collect website usage statistics and analyze data for platform improvements.
Managing Cookies
You can disable or delete cookies at any time from your browser settings. Please note that disabling essential cookies will make many website features unavailable.
Changes to the Privacy Policy
bs111 may update this privacy policy from time to time. Reasons for changes may include:
- Introduction of new services or products
- Legal or regulatory changes
- Technological improvements or changes
- Improvements based on user feedback
For important changes, we will publish a notice on the website and notify you by registered email. Continued use of bs111 after an update will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly.
The date of the most recent update is always noted at the top of this page.
Privacy Contact
If you have any questions about this privacy policy, wish to exercise your information rights, or have any concerns, please contact us through the following:
Privacy Support Team
The bs111 privacy support team is always ready to process any of your information-related requests.
Your information rights request will be processed only after your identity has been verified.
Related Information
Learn about our other policies and terms.